Privacy Policy

Last updated February 17, 2024

At Tickuant Technologies DAO (hereinafter, “the Organization,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tickuant.com (the “Site”) and use our services, including the identity verification process via Veriff.

We are pleased to offer you access to our services, subject to the Privacy Policy of Tickuant Technologies DAO (the “Privacy Policy”). By accessing and using our services, you express your consent, agreement, and understanding of our Privacy Policy. If you do not agree with our Privacy Policy, please do not use our services.

1. Information We Collect

1.1. Information You Provide Directly
When you register or interact with our Site, you may provide us with personal information, including but not limited to:

  • Your full name
  • Email address
  • Phone number
  • Mailing address
  • Information required for identity verification, such as images or copies of official documents, provided through the Veriff platform

1.2. Information Collected Automatically
Our Site may automatically collect technical and usage information, such as:

  • IP address
  • Browser type and version
  • Pages visited and duration of visits
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To manage your registration, authentication, and access to the services we offer.
  • Identity Verification: To verify your identity via the Veriff platform, which helps prevent fraud and ensures the security of our platform.
  • Service Improvement: To analyze user interactions and improve the overall experience on our Site.
  • Communication: To send you updates, changes to our services, or legal notices, provided you have given your consent.
  • Legal Compliance: To meet our legal and regulatory obligations and to respond to requests from competent authorities.

3. Legal Basis for Processing

We process your data on the following legal grounds:

  • Consent: When you explicitly authorize us to use your data for specific purposes.
  • Contractual Necessity: To provide the services you have requested.
  • Legitimate Interest: To ensure the security of our platform, prevent fraud, and enhance our services.
  • Legal Obligation: When required by applicable law.

4. Disclosure and Data Transfer

We may share your personal data with:

  • Service Providers: Third parties acting on our behalf to facilitate our services, including identity verification through Veriff.
  • Competent Authorities: In response to legal requirements or investigations.
  • International Transfers: If data is transferred outside the European Economic Area (EEA), we will implement appropriate safeguards to ensure your data remains protected.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated to maintain a high level of security.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once these purposes are met, your data will be deleted or anonymized.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: To request information about the personal data we hold about you.
  • Rectification: To correct or update your data if it is inaccurate.
  • Erasure: To request the deletion of your data, unless retention is required by law.
  • Objection: To object to the processing of your data under certain circumstances.
  • Data Portability: To request the transfer of your data to another data controller.
  • Withdrawal of Consent: To withdraw your consent at any time, without affecting the lawfulness of processing based on prior consent.

To exercise any of these rights, please contact us at info@tickuant.com

8. Cookies and Similar Technologies

Our Site uses cookies and similar technologies to enhance your user experience, improve site functionality, and analyze usage. A cookie is a small text file stored on your device when you visit our Site.

  • General Cookie Usage:
    You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality and performance of our Site.
  • Comment Cookies:
    If you leave a comment on our Site, you may opt-in to saving your name, email address, and website in cookies. This feature is provided for your convenience so that you do not have to re-enter your details for future comments. These cookies will remain stored on your device for one year.
  • Login Page Cookies:
    When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Login and Screen Preference Cookies:
    Upon logging in, we set several cookies to store your login information and screen display preferences. Login cookies last for two days, and screen option cookies persist for one year. If you select the “Remember Me” option, your login session will persist for two weeks. Logging out of your account will remove these login cookies.
  • Editor Cookies:
    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the post ID of the article you just edited. It expires after one day.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically in response to changes in legislation or our practices. We encourage you to review this policy regularly. Changes will become effective upon their publication on the Site.

10. Contact Us

If you have any questions or need further information regarding this Privacy Policy or the processing of your personal data, please contact us at:

By using our Site and services, you consent to the processing of your personal data as described in this Privacy Policy.